State Farm® Insurance Agent Jenny Tola
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hattie Evans
April 23, 2025
5
out of
5
rating by Hattie Evans
"Wonderful office to work with! Had a great experience with Jonathan :) Definitely recommend!"
We responded:
"We love seeing reviews likes yours, Hattie! Jonathan is an amazing part of our team who goes above & beyond - it's a pleasure being your good neighbor here in Chicago 😊"
Alicia Sztertewach
April 22, 2025
5
out of
5
rating by Alicia Sztertewach
"I had an outstanding experience with the customer service team. From the moment I reached out, they were responsive, courteous, and genuinely eager to help. The representative I spoke with was knowledgeable, patient, and went above and beyond to ensure my issue was resolved quickly and efficiently. It’s rare to find such a high level of care and professionalism, and I truly appreciated the seamless support. Highly recommend their service ad an outstanding experience with the customer service team. From the moment I reached out, they were responsive, courteous, and genuinely eager to help. The representative I spoke with was knowledgeable, patient, and went above and beyond to ensure my issue was resolved quickly and efficiently. It’s rare to find such a high level of care and professionalism, and I truly appreciated the seamless support. Highly recommend their service"
Taylor Bourke
April 17, 2025
5
out of
5
rating by Taylor Bourke
"The team is always super helpful with any questions I have. They are also so quick to respond, especially when I have any last second requests!"
We responded:
"Thanks so much for your kind review, Taylor! We take pride in providing easy and efficient customer service that's tailored to your needs. We appreciate your business and enjoy being your good neighbor here in Chicago 💯"
Howard Lin
April 4, 2025
5
out of
5
rating by Howard Lin
"Very pleasant office to talk and work with, never had any issues!"
We responded:
"We love reading reviews like yours, Howard! Thank you for allowing us to take of your insurance needs - our team is dedicated to providing you with exceptional service as your good neighbor here in Chicago 💯"
Wisteriah
April 4, 2025
5
out of
5
rating by Wisteriah
"Jonathan was fantastic to work with; courteous, efficient, knowledgeable and kind..everything you want in an insurance professional. Highly recommend this office."
We responded:
"Thanks so much for your kind review! Jonathan is an amazing member of our team who truly cares about our community. It's a pleasure being your good neighbor here in Chicago! 💯"
Gabrielle Omatick
April 3, 2025
5
out of
5
rating by Gabrielle Omatick
"I absolutely love calling this agency. Everyone is always so helpful and positive. We've had them for years. A great experience!"
We responded:
"Gabrielle, we love reading reviews like yours! It is an absolute pleasure assisting your account with us as your good neighbor here in Chicago ❤ Thanks so much for your many years with us"
Latonya Allen
April 3, 2025
5
out of
5
rating by Latonya Allen
"Jenny Tola Team is very passionate and knowledgeable about helping people protect what matters. Shane is my favorite. His professionalism, patience and expertise is truly outstanding. If you are looking for an agency who genuinely cares about your needs and goes that extra mile. I highly recommend this one because saving money for all of their Good Neighbors or Neighborhood State Farm is there!"
We responded:
"Latonya, thank you so much for your generous review: your words are a great reminder of why & how we do business each and every day: our values of kindness and reliability are for everyone, and we take pride in taking care of your insurance needs as your good neighbor. Thank you for trusting us with your insurance needs! It's a pleasure being your good neighbor here in Chicago 🏠"
Matt Wadland
April 2, 2025
5
out of
5
rating by Matt Wadland
"Jonathan has been incredibly helpful setting up a new policy. He answered all my questions and was very responsive. Highly recommend!"
We responded:
"Matt, thank you so much for your kind review! Jonathan is a fantastic member of our team who goes the distance in providing exceptional service to all of our clients. We appreciate taking care of your insurance needs and being your good neighbor here in Chicago! 🚗🏠"
Deborah Beaty
April 2, 2025
5
out of
5
rating by Deborah Beaty
"Harrison provided excellent customer care. Efficient, knowledgeable ,follow through He is great!"
We responded:
"Deborah, thank you so much for your kind review! Harry truly cares about our clients and it thrills us to hear that he was able to take care of your needs. It's a pleasure assisting your account with us! ❤"
Leo Barnard
April 2, 2025
5
out of
5
rating by Leo Barnard
"Harrison was thorough and on top of things at the end of his business. He was great!"
We responded:
"We love seeing reviews likes yours, Leo! Harry is an amazing part of our team who goes above & beyond - thank you for letting us take care of your insurance needs! 👍"
Jane Elder
March 29, 2025
5
out of
5
rating by Jane Elder
"Laura was super helpful when I needed to make an update to my policy. She answered all my questions and got me my information really quickly. Would recommend."
We responded:
"Thank you so much for your kind words, Jane! We’re thrilled to hear about your experience with Laura—she is an amazing part of our team and truly cares about our clients & community. Your recommendation means a lot to us: it's a pleasure being your good neighbor in Chicago! "
Cameron Szafranski
March 28, 2025
5
out of
5
rating by Cameron Szafranski
"I love the customer service here!"
We responded:
"Thanks so much for your kind words, Cameron! We take pride in providing exceptional customer service that's tailored to your needs. We appreciate your business and enjoy being your good neighbor here in Chicago 💯"
hazemfahmy
March 27, 2025
5
out of
5
rating by hazemfahmy
"Been with them for years now. The staff is helpful and not pushy."
We responded:
"Hazem, we wholeheartedly appreciate your view and your years with us! It is an absolute pleasure taking care of your insurance needs as your good neighbor 🙂"
Kevin Medina
March 26, 2025
5
out of
5
rating by Kevin Medina
"Jonathan helped us out with getting a policy for our first time home. Everything was efficient, friendly, and handled with professionalism. No complaints!"
We responded:
"Kevin, thank you so much for your kind review! Jonathan is a fantastic member of our team who goes the distance in providing exceptional service to all of our clients. We appreciate taking care of your insurance needs and being your good neighbor here in Chicago! 🚗🏠"
Amber Lombardi
March 24, 2025
5
out of
5
rating by Amber Lombardi
"Johathan was professional, courteous and efficient"
We responded:
"Amber, thank you very much for your 5-star review! Jonathan is a great member of our team who goes above & beyond for our clients each day: thank you for trusting us with your insurance needs as your good neighbor! 💯"
Chris Sentman
March 24, 2025
5
out of
5
rating by Chris Sentman
"Great customer service."
We responded:
"Thank you for your 5-star review, Chris! Great customer service is our priority each and every day: it's a pleasure taking care of your insurance needs 🚗🏠"
Paul Westman
March 21, 2025
5
out of
5
rating by Paul Westman
"Jonathan was great to work with and very efficient!"
We responded:
"Paul, we wholeheartedly appreciate your review! Jonathan is an amazing member of our team who goes the distance in providing efficient & kind service to our clients. It's a pleasure being your good neighbor here in Chicago! 💯"
Andrew Hubbard
March 20, 2025
5
out of
5
rating by Andrew Hubbard
"Fast, friendly and professional. Low prices and prompt service. I highly recommend Jenny Tola State Farm"
We responded:
"We love reading reviews like yours, Andrew! Thank you for allowing us to take of your insurance needs - our team is dedicated to providing you with exceptional service as your good neighbor here in Chicago 💯"
Tiffany Flynn
March 18, 2025
5
out of
5
rating by Tiffany Flynn
"I was so impressed how quickly Jonathan was able to get on the phone, do the research for me, he got me setup with more coverage at almost half what I was paying elsewhere. I was hesitant based on a past State Farm support experience in Pennsylvania a decade ago, but this changed it for me. This agency was actually recommended to me by a work friend and I'm so grateful!"
We responded:
"Tiffany, thank you so much for your generous review! Jonathan is a fantastic member of our team who goes the distance in providing exceptional service to all of our clients. We appreciate taking care of your insurance needs and being your good neighbor here in Chicago! 🚗🏠"
Deb Korb
March 14, 2025
5
out of
5
rating by Deb Korb
"Harry provided great service in getting our condo insurance set up for auto pay, after some initial confusion on my part. Thanks, Harry!"
We responded:
"Deb, thanks so much for your kind review! Harry is an amazing part of our team and goes above & beyond every day to provide exceptional service to all of our clients. We appreciate taking care of your insurance needs! 😃"
Adam Reagan
March 13, 2025
5
out of
5
rating by Adam Reagan
"I recently acquired a new homeowners insurance policy bundled with auto through the Tola Agency, and the experience was fantastic. Their customer service was outstanding—they made the entire process seamless, taking the time to explain all the details and answer my questions thoroughly. What really stood out was how proactive my agent was; I never had to follow up because they stayed on top of everything, ensuring a smooth and stress-free experience. Their professionalism and dedication made all the difference. I highly recommend Tola Agency to anyone looking for reliable insurance with top-tier service. I’ll definitely use them again in the future!"
We responded:
"Adam, we wholeheartedly appreciate your generous review! Our team is dedicated to providing exceptional service to everyone in our community, with an emphasis on providing peace of mind. It is a pleasure being your good neighbor here in Chicago 💯"
Beth Shepherd
March 13, 2025
5
out of
5
rating by Beth Shepherd
"The staff is highly professional, knowledgeable, and a pleasure to work with. Their expertise and dedication truly stand out"
We responded:
"Beth, we love reading reviews like yours! Thank you for your 5 stars - we wholeheartedly appreciate your kind words and being your good neighbor here in Chicago 🚗🏠"
Eric Campbell
March 13, 2025
5
out of
5
rating by Eric Campbell
"Great customer service."
We responded:
"Eric, thank you for your kind review! Great customer service is what our team provides every day: it's a pleasure being your good neighbor 🏠"
Gail King
February 19, 2025
5
out of
5
rating by Gail King
"This is a great company, with great service, and great rates. Work with them!!!"
We responded:
"Gail, we wholeheartedly appreciate your generous words! Our team takes pride in providing you with great service that addresses your needs with kindness and professionalism. Thank you for trusting us with your insurance needs and letting us be your good neighbor here in Chicago! 🚗🏠"
Zack Blaker
February 14, 2025
5
out of
5
rating by Zack Blaker
"Awesome service!"
We responded:
"Awesome service is what we're good at: thank you so much for your 5 stars, Zack! 😃"