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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Mackie

October 6, 2025

5  out of  5
rating by Elizabeth Mackie
"I was searching for a new insurance company. I luckily got Jonathan Hayes. This young man took great care of seeing that everything was to my advantage. He was pleasant as well as friendly. He waited while I spent time looking for information. He makes the task of finding new Insurance easier especially for a Senior Citizen. Thanks!"
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Jacqueline Sartore

October 3, 2025

5  out of  5
rating by Jacqueline Sartore
"Jonathan was incredibly helpful, pleasant and informative when I needed assistance insurance a device. The process was an absolute breeze thanks to him, and I had my device insured same day. You can’t beat this level of customer service!"
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Juan Rodriguez

September 30, 2025

1  out of  5
rating by Juan Rodriguez
"State Farm does not live up to its commercials. When you need them the most, they are not around. I filed a claim on 9/24/25 after a major leak in our building. I submitted the claim that same afternoon , but nearly a week later I still don’t have an adjuster assigned. In a major city, this kind of delay is unacceptable. The stress, dust, and constant fans have triggered my asthma. Our home is small and now unlivable, unsafe for our two small dogs, and the conditions killed our plants and saltwater fish. I even ended up in the ER from the impact on my health. My HOA’s ServPro team has been inspecting and running dehumidifiers, but without guidance from State Farm, I can’t move forward with repairs. I’ve called multiple times and only get confirmation that “no one is assigned yet.” For a company that advertises being “like a good neighbor,” this experience has been the exact opposite. I am extremely unsatisfied and disappointed."
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Lisa

September 25, 2025

5  out of  5
rating by Lisa
"Thank you to Harry for helping with renter insurance. Knowledgeable and very helpful! Thanks again Harry!!"
We responded:
"Lisa, thank you for sharing your positive experience with our team! Harry is very proactive when it comes to assisting our community - we appreciate taking care of your insurance needs 💯"
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Greg M

September 24, 2025

5  out of  5
rating by Greg M
"I met with Jenny and her team today and discussed the insurance claim process. Her team was knowledge and it shows that they care about thier clients. I look forward to working with her and her team in the future."
We responded:
"Greg, we appreciate your kind review and your business! It is a pleasure taking care of your insurance needs as your good neighbor. Please don't hesitate to contact us if we can be of further assistance in any event."
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Vachel White

September 23, 2025

4  out of  5
rating by Vachel White
"Jenny’s associates are always available and helpful at all times. Thank you"
We responded:
"Thank you for your kind review Vachel! Let us know if we can be of further assistance, it's a pleasure taking care of your insurance needs as your good neighbor "
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Michael Engelbrecht

September 20, 2025

1  out of  5
rating by Michael Engelbrecht
"I’ve used them for over 10 years, two different condos. When I bought the third one, I naturally went back to them to insure. No problem. Paid the premium and supposedly was good to go. Then, a month later, I got a letter from State Farm saying I was denied because I did two “claims” on my Texas property. Both equaling zero. One was for my agent to have the roof checked out after a hail storm. The person on the phone at her office was zero help. Didn’t care. They are fine as long as you don’t need anything. I would shop other agencies."
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Amber Lombardi

September 19, 2025

5  out of  5
rating by Amber Lombardi
"Harry H was super. Quoted and added vehicle quickly and answered all my questions."
We responded:
"Amber, thank you for your 5-star review! Harry is an excellent member of our team and we're thrilled to hear of your positive experience with him. It's a pleasure taking care of your insurance needs as your good neighbor"
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Carolyn Salusky

August 29, 2025

5  out of  5
rating by Carolyn Salusky
"Jonathan at Jenny's office is a pleasure to work with!"
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Luigi Colli

August 6, 2025

5  out of  5
rating by Luigi Colli
"Excellent service and competitive prices"
We responded:
"Thank you for your kind review, Luigi! It's a pleasure being your good neighbor "
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Olisa Chuks

August 1, 2025

5  out of  5
rating by Olisa Chuks
"Great job. I'd recommend your services to all and sundry. You guys rock, and I’d recommend you over and over again to all."
We responded:
"Thank you for your kind words, Olisa! We appreciate being your good neighbor here in Chicago 🚗🏠"
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Lisa Vaughn

July 30, 2025

5  out of  5
rating by Lisa Vaughn
"Jonathan is wonderful to work with. He answered all my questions."
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Joseph Calabrese

July 29, 2025

5  out of  5
rating by Joseph Calabrese
"Harry and Isaac are great! I needed a very quick turnaround on a car insurance policy and I received very fast / thorough service. Would highly recommend!"
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Ariam Gabriel

July 23, 2025

5  out of  5
rating by Ariam Gabriel
"Jonathan is an absolute pleasure to work with! He’s attentive and thoughtful with his assistance, and I recommend anyone work with him"
We responded:
"Ariam, thank you for your kind review! We are happy to hear of your positive experience with Jonathan: it's a pleasure being your good neighbor here in Chicago! 💯"
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RAJAT KAMBLE

July 21, 2025

5  out of  5
rating by RAJAT KAMBLE
"Jonathan Hayes was extremely helpful"
We responded:
"Rajat, thank you for your kind review! We are thrilled to hear of your positive experience with our team: Jonathan goes above and beyond for our clients. It's a pleasure being your good neighbor here in Chicago! 💯"
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Max Farrell

July 18, 2025

5  out of  5
rating by Max Farrell
"Had a great experience with Jonathan - very professional, helpful, and prompt. Whole team is great, can't recommend them enough!"
We responded:
"Max, thank you for sharing your positive experience with our team! We take pride in providing professional, helpful, and prompt service for all. It's a pleasure being your good neighbor here in Chicago 😎"
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Amber King

July 16, 2025

5  out of  5
rating by Amber King
"Jonathan was very professional and polite. Excellent service and great to work with!"
We responded:
"Amber, thank you for your kind review! We are thrilled to hear of your positive experience with our team: Jonathan goes above and beyond for our clients. It's a pleasure being your good neighbor here in Chicago! 💯"
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Carol Quick

July 16, 2025

5  out of  5
rating by Carol Quick
"My experience with Jenny Tola’s State Farm office was excellent. Isaac at the office was responsive and very helpful."
We responded:
"Carol, we love reading reviews like yours: Isaac is a fantastic member of our team and we are dedicated to providing excellent service each day. It's a pleasure being your good neighbor here in Chicago 😎"
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Zinnia Vargas

July 14, 2025

5  out of  5
rating by Zinnia Vargas
"We received a call today from Jonathan Hayes. He was very professional, informative, prompt and courteous. I loved his energy! #UnityTeamStateFarm"
We responded:
"We love reading reviews like yours, Zinnia! Thank you for sharing your positive experience with our team: it's a pleasure being your good neighbor here in Chicago 😎"
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Harriet L Moore

July 10, 2025

5  out of  5
rating by Harriet L Moore
"The Agency Harry was very helpful in getting us a plan 👏"
We responded:
"Thank you for your kind review, Harriet! Harry is one of best team members who goes above and beyond for our clients. It's a pleasure being your good neighbor! "
Profile photo of Laura Advani

Laura Advani

July 5, 2025

5  out of  5
rating by Laura Advani
"I’ve worked with Jenny’s team for over five years for insurance for my condo and now my new home. Recently worked with Harry Haghanegi and he has been so quick to reply and answer any of my questions. It’s been a breeze working with them!"
We responded:
"Laura, we love reading reviews like yours! It continues to be an absolute pleasure taking care of your insurance needs as your good neighbor: Harry always goes above & beyond for our clients. We wholeheartedly appreciate your business! "
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Akshay Wadekar

July 1, 2025

5  out of  5
rating by Akshay Wadekar
"Jonathan did a great job adjusting my policy!"
We responded:
"Akshay, thank you for your kind review! We are happy to hear of your positive experience with Jonathan and our team: we appreciate taking care of your insurance needs as your good neighbor 💯"
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Edita Kalabic

June 11, 2025

5  out of  5
rating by Edita Kalabic
"I recently switched to State Farm, and I couldn’t be happier with the decision. After being with another insurance company for years, I was pleasantly surprised by the affordable rates Harry was able to offer me. Not only am I saving money, but the service has been top-notch from day one! Harry has been incredibly helpful and responsive—always available to answer my questions and guide me through everything I need. It’s clear that he genuinely cares about his clients and goes the extra mile to make sure you’re taken care of. If you’re looking for great rates and even better service, I highly recommend reaching out to Harry at State Farm!"
We responded:
"Edita, we love reading reviews like yours! We wholeheartedly appreciate your trust in us and are thrilled to hear of your excellent experience with Harry: Harry truly cares about all of our clients. It's a pleasure being your good neighbor! 🏡🚗"
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Heidi Huck

June 6, 2025

5  out of  5
rating by Heidi Huck
"I've used this State Farm offices for several years. They have never failed me in obtaining coverage. Jonathan Hayes has been especially knowledgeable and accommodating of my insurance needs."
We responded:
"Heidi, thank you very much for your generous review! We are happy to hear of your positive experience with Jonathan and our team. Jonathan goes above and beyond for our clients: we appreciate taking care of your insurance needs as your good neighbor! 🏡"
Profile photo of Andrea Arntsen-Harris

Andrea Arntsen-Harris

June 6, 2025

5  out of  5
rating by Andrea Arntsen-Harris
"Really great branch! Team was always super responsive and helpful, and in some cases proactive, calling out opportunities for savings that I had missed. Would highly recommend :-)"
We responded:
"Super responsive and helpful are what we're all about, Andrea: thank you so much for your kind review! It's a pleasure being your good neighbor 💯"